Privacy Policy

1. Who We Are

Gateway Tax Service is a U.S.-based tax preparation and consulting company providing tax-related services to individuals and businesses. Protecting client confidentiality and complying with applicable legal and regulatory requirements is a core part of our operations.

2. Information We Collect

• Personal information such as name, email address, phone number, and appointment details
• Tax-related and financial information provided for tax preparation and consulting services
• Account information for registered users, including access to previous tax records
• Technical information such as IP address, browser type, and device information for security and analytics purposes

3. How We Use Your Information

• Provide tax preparation and consulting services
• Manage appointments and client communication
• Maintain secure access to prior tax records
• Improve website and application functionality
• Comply with legal, regulatory, and record-keeping obligations
• We do not use your information for automated decision-making or profiling

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and improve platform performance. Cookies may store preferences, login information, and basic usage data. You may control cookie settings through your browser; however, disabling cookies may affect certain features.

5. Analytics

We use analytics tools to understand website and application usage trends. These tools collect aggregated and anonymized data to help improve service quality and user experience.

6. Media Uploads

If you upload images or documents to our platform, we recommend avoiding embedded location data or unnecessary metadata. Uploaded files are handled in accordance with our security and retention practices.

7. Information Sharing

• Gateway Tax Service does not sell or rent your personal information
• Information may be shared with authorized service providers assisting in operations
• When required by law, regulation, or legal process
• To protect our legal rights, security, or compliance obligations
• Data submitted through SMS campaigns or contact forms is not shared with third parties

8. Data Retention

We retain personal and tax-related information only as long as necessary to provide services, maintain records required by law, and meet regulatory and security obligations. Certain records may be retained for extended periods as required by U.S. tax and financial regulations.

9. Your Rights

• Access to your personal data
• Correction of inaccurate information
• Deletion of personal data, subject to legal retention requirements

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and financial information from unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure.

11. Data Breach Procedures

In the event of a data breach, Gateway Tax Service maintains procedures to assess, respond to, and notify affected parties in accordance with applicable laws and regulatory requirements.

12. Third-Party Content and Links

Our website or application may include embedded content or links to third-party websites. We are not responsible for the privacy practices of those external sites, and users are encouraged to review their privacy policies.

13. Regulatory Disclosure

We comply with applicable industry regulations and may disclose personal information when required by law, court order, or governmental authority.

14. Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please contact Gateway Tax Service at info@gatewaytaxservice.com.